This teleconference between you, your sales staff and your CMS account manager will establish the foundations of the phone training to your sales staff.
Our one-on-one training sessions take place over the phone, with detailed coaching specific to the sales rep we're working with. Everyone learns differently, and we train accordingly.
Each week you will receive a phone call from your account manager detailing the progress of your sales staff. You'll never have to wonder how training is going for each and every member of your team.
You'll receive an email from our Training Manager the middle of each week outlining who has completed their training, and who we still need to hear from to stay on track.
At the beginning of each week you will receive a detailed report card of each trainee's performance. This report will include scores in multiple categories, and personalized comments from the Trainer.
Every 4-6 weeks, we'll run another round of mystery calls to keep your sales people accountable, as well as holding us accountable to provide the results you’ve paid for.
Every 4-6 weeks, we'll hold a monthly sales teleconference meeting with you, your management and your sales team and listen to mystery calls. This will be a group training environment where we grow as a team.
You understand your market and dealership better than we ever could. Once we progress beyond training fundamentals, we can fine tune the details to fit your needs.
Once you're a client of ours, you have access to our staff of phone training experts who have decades of experience. We're just a phone call away to answer questions you may have.